Forensics operations in Kosovo in 1999 lacked standard operating procedures (SOPs) and focused on volume of evidence rather than the identification of bodies. The results were chaotic and complicated later efforts to locate the missing. The establishment of the Office on Missing Persons and Forensics in 2002 prioritised the needs of the families of the missing, specifically the individual identification and return of human remains. Similarly, the search for missing persons in Iraq should be coordinated by a central body with the authority to enforce SOPs. Its aims should be to serve the needs of the families and to develop the capacity of Iraqis to carry out forensic work.